FREQUENTLY ASKED QUESTIONS
Superior colour to make your wood projects stand out.
1. What are the benefits of DesignWood?
• Colour and preservative protection in one step
• A finished project from the start - no need to
initially stain
• Proven product performance with the longest lasting
colourant on the market
• Works in unison with CA environmentally
advanced preservative
• DesignWood with CA penetrates deep into
the wood for more protection.
• CA preservative is made from 100%
recycled copper.
• Commercialized in the United States in 1992, CA
earned the U.S. Environmental Protection
Agency’s Presidential Green Chemistry Challenge
Award. Its widespread use in North America and
Europe eliminated the use of CCA in residential use.
• CA is CSA approved and has provided
proven protection in Canada in severe environments
since 2002.
• CA with DesignWood meets requirements of
National Building Code of Canada (NBCC).
• Ideal for Decks, Fences, Trellis’, Docks and Playsets
• Lifetime Limited Warranty against termites and
fungal attack
2. What type of screws and fasteners do you recommend?
• We recommend hot-dipped galvanized or
stainless steel screws that are building code
approved, corrosion-resistant fasteners and
connectors suitable for use in treated wood.
• For coastal installations, use code-approved
stainless steel.
3. How do I remove the grade stamp from my deck?
• Light sanding will remove or lighten the grade
stamp’s appearance.
4. How long do I need to wait before I seal my deck or fence?
• Allow treated wood to dry prior to application -
typically around 60 days after installation. Test
the wood with a few drops of water to see if the
wood is dry enough to readily absorb water,
then test a small portion of the deck.
• Apply a water repellent sealer at least every two
years to keep your project looking great.
5. Installation Tips
• Butt boards tightly together during installation as
they will shrink slightly in width and thickness
as they dry out.
• Pre-drill holes about 3/4” from the edges of
boards to help prevent splitting.
• Use screws to improve holding performance.
• Install fasteners flush to the wood surface. Do
not overdrive fastener.
• For ground contact support posts, install the
un-cut ends in the ground.
6. What do you recommend I use to clean my deck
• Keep your outdoor living space looking its best
with the right cleaners and sealers to
enhance its long-term beauty.
• Liquid detergents, water and a stiff bristle brush
will remove most mildew and dirt.
• Always follow the manufacturer’s mixing and
application instructions.
• Never use household chloride bleaches on
wood as it can cause damage to the wood
fibers and fasteners.
• Care should be taken if a pressure-washer is
used for cleaning, as excessive pressure may
cause damage to the wood.
What questions can we help with?